Privacy Policy
1. Legal and regulatory compliance
We will comply with the Hong Kong Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). Our employees and/or agents, staff, directors, contractors, suppliers and other representatives will endeavor to protect the security of your personal data and prevent its disclosure.
2. What information do we collect?
We welcome you to visit our distributors and browse our website; you do not need to provide us with any personal information. If you choose to provide us with personal information, we will collect and process all or part of the following information from you when you choose to use our media and/or services, for example, information you provide in the following situations:
- Complete a form (e.g., registering as a user or member in any form, or providing contact information through our agents and/or media if you are interested in any online promotional activities);
- Complete a questionnaire (e.g., for research and statistical purposes);
- Upload data (e.g., information provided to us when using social media or participating in online promotional activities);
- Register to use our online services (i.e., branded websites or applications and social media pages); or
- Contact us, including:
– Name;
– Email address;
– Gender;
– Phone number;
– Mailing address;
– Age/Date and month of birth;
– Education and occupation;
– Your feedback on our products;
– Payment details (for online transaction purposes);
– Photos or videos you would like to share
3. How can you access your personal data?
You can contact us at any time by mail or email (please refer to the contact details indicated in the terms of use of the Media you are using) to find out what data we have concerning you.
If you identify any mistakes in the data or if you find it incomplete or out-dated, you may also require from us that we correct it, complete it or clarify it.
You may also require us to erase any data we have concerning you. However, please note that we may refuse such requests in accordance with applicable laws and may keep records of your data for archiving purposes (especially when required by law).
Under the laws of certain jurisdictions, you may have the right to know the details of the data we collect and to correct inaccurate information. Other statutory user rights are not affected. Where permitted by law, we may charge you a reasonable data access fee. We may refuse to process access requests that are excessively frequent, require disproportionate technical effort, infringe upon the privacy rights or other legitimate rights of others, are extremely impractical, or are not otherwise provided for under local law. If you need to access your personal data stored with us, please contact our customer service centre via email at hr@fsml.com.hk.
4. To whom do we disclose your information?
We will never disclose your information to any third party without your consent for their independent marketing or business activities. However, we may disclose your information to the following entities when business needs require it:
1. Relevant parties of subsidiaries and affiliates
Four Seas Group and/or its affiliates, and/or employees, agents, staff, directors, contractors, suppliers and other representatives of the relevant businesses may share your information with us and thus make a certain degree of data transfer when conducting marketing/marketing-related activities as referred to in this Privacy Policy.
2. Business partner
We may also share your information with reliable business partners, including but not limited to agents that conduct marketing activities for us, wireless telecommunications operators, and other parties, to improve our service quality or promote our business.
3. Service providers
Besides, we may disclose your information to companies that provide services to us, such as those that assist us in processing bills or sending emails on our behalf. These entities may only use your information to provide services to us.
5. Other matters not covered
If any matter concerning the handling of personal data/privacy is not included in this Privacy Policy, such matter shall be interpreted and handled in accordance with the laws of Hong Kong (including statutory law and/or unwritten law) and/or by laws/addresses derived from any Hong Kong law, or official lawful instructions.
6. Contact us
If you have any questions about our Privacy Statement, please contact our Customer Service Officer. You may also choose to request access to your personal data via email.
Contact email address: hr@fsml.com.hk